Home>Home phone service(s)

Quick Feature Guide

Voicemail

Dial *9 from your phone to access the voicemail.

Press 1 to listen to play messages.

Press 0 for mail box options, you can customize your name and voicemail greeting.

Hang up, or press # to exit the voicemail.

Call Return

Dial *69 for last call information, then press 1 to dial back this number.

Do Not Disturb

*78 DND Activate

*79 DND Deactivate

Call Hold

Press "Flash" button on your phone to hold the call, press "flash" again to resume it.

Transfer

Blind Transfer:

Press "Flash" button on your phone to hold the call.

After hearing a dial tone, press "*879", and enter the number you are transferring to, end with "#".

The call will be disconnected after transfer.

Attended Transfer:

Press "Flash" button on your phone to hold the call.

After hearing a dial tone, dial the number you are transferring to.

If answered, you can hang up to complete the transfer.

If not answered, you can press "Flash" to resume the original call.

Conference

Press "Flash" button on your phone to hold the call.

After hearing a dial tone, dial the third party's phone number.

If answered, press "Flash" again to bring both parties into the conference.

If not answered, Press "Flash" to resume the original call.

If you hang up the call, the conference will end by default.