Carry Telecom - Network Status

NETWORK STATUS

If you are experiencing an issue that is not listed below, please reach out to us at 647-5604448, 514-7001283, 613-2094100, 506-2672555

Please note that as Carry Telecom deals with multiple vendors and has limited visibility into their networks, we are not always able to provide an estimated time of repair and may not have much detail on the cause of these issues. Any information we do receive will be posted here.

Current Unsolved Outages

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Reported on: Jan 14, 2026
Network: Rogers West(formerly Shaw)
Location impacted: Vancouver
Symptoms: No internet
Estimated time of repair: Resolved

Reported on: December 18, 2025
Network: Videotron internet
Location impacted: Quebec
Symptoms: No Internet Service (Modem lights are all solid)
Estimated time of repair: Resolved

Reported on: December 13, 2025
Network: Rogers Internet Service
Location impacted: Markham, Ontario
Symptoms: No Internet Service
Estimated time of repair: Resolved

Reported on: December 10, 2025
Network: Rogers
Location impacted: Markham ON
Symptoms: No Internet Service
Estimated time of repair: Resolved

Reported on: December 8, 2025
Network: Rogers Internet Service Outage
Location impacted: Markham & Thornhill, ON
Symptoms: No Internet Service
Estimated time of repair: Resolved

Reported on: December 6, 2025
Network: Home Phone
Location impacted: Ontario, Quebec and New Brunswick
Symptoms: Home Phone Service Outage
Estimated time of repair: Resolved

Reported on: Nov 13, 2025
Network: Rogers
Location impacted: Orillia, Oro-Medonte, Coldwater, Waubaushene, ON
Symptoms: no internet
Estimated time of repair: Resolved

Reported on: Nov 11, 2025
Network: Rogers
Location impacted: Markham, ON
Symptoms: Some of our Rogers customers in the Markham, ON are currently affected by a service outage. We sincerely apologize for the inconvenience and appreciate your patience while the issue is being resolved.
Estimated time of repair: Resolved

Reported on: Oct 28th
Network: Rogers, Cogeco
Location impacted: Ontario
Symptoms: Temporary Slow Speed During Blue Jays Events (Oct 28, 29, 31 & Nov 1). Due to the Blue Jays events on October 28, 29, 31, and November 1, overall internet usage from our customers reached a record high during the games.We have redirected all available bandwidth to maintain service quality; however, customers may still experience reduced speeds of 50–150 Mbps between 8:30 PM and 10:00 PM.Even during this period, the available speed should remain sufficient for streaming and normal internet activities.
Estimated time of repair: Resolved

Reported on: Oct 3, 2025
Network: Videotron Cable service
Location impacted: QC province
Symptoms: normal modem lights, no internet
Estimated time of repair: Resolved

NETWORK STATUS

Current Unsolved Outages

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