• Addresses & Business Hours
  • Language:EnglishFrançais简体中文
  • 647-5604448, 514-7001283, 613-2094100, 506-2672555
  • Location :ONQCNB
  • NETWORK STATUS

    If you are experiencing an issue that is not listed below, please reach out to us at 647-5604448, 514-7001283, 613-2094100, 506-2672555

    Please note that as Carry Telecom deals with multiple vendors and has limited visibility into their networks, we are not always able to provide an estimated time of repair and may not have much detail on the cause of these issues. Any information we do receive will be posted here.

    Current Unsolved Outages

    ALL Good !

    • Reported on: April, 21, 2021
    • Network: IPTV
    • Location impacted: ON, QC
    • Symptoms: All of our IPTV customers are experiencing interruption of IPTV service.
    • Estimated time of repair: The issue is resolved, IPTV service is restored.
    • Reported on: April 13, 2021
    • Network: Cogeco
    • Location impacted: ON
    • Symptoms: Some customers may experience slow speed issue.
    • Estimated time of repair: The issue is resolved.
    • Reported on: March 14th, 2021
    • Network: IPTV
    • Location impacted: ON, QC
    • Symptoms: TV service may be interrupted for some of our customers
    • Estimated time of repair: The issue is resolved.
    • Reported on: March 6th, 2021
    • Network: VoIP service
    • Location impacted: ON, QC, NB
    • Symptoms: There is a voice message stating that phone is not registered
    • Estimated time of repair: The VoIP issue is resolved, all clients are registering, should be reconnected within an hour.
    • Reported on: February, 10, 2021
    • Network: Cable Internet through Videotron
    • Location impacted: QC
    • Symptoms: Normal light pattern on modem but limited internet access
    • Estimated time of repair: Issue has been resolved, please reboot your modem and test internet connection.
    • Reported on: January, 28, 2021
    • Network: Cable Internet through Rogers
    • Location impacted: ON
    • Symptoms: Normal light pattern on modem but no VoIP service
    • Estimated time of repair: All service is restored.
    • Reported on: January, 19, 2021
    • Network: Cable Internet through Rogers
    • Location impacted: ON
    • Symptoms: Normal light pattern on modem but limited internet access
    • Estimated time of repair: The issue is resolved.
    • Reported on: December 13, 2020
    • Network: Cable Internet through Rogers
    • Location impacted: ON
    • Symptoms: Some customers may experience routing issue to some sites, or slow speed issue.
    • Estimated time of repair: Resolved
    • Reported on: Dec 3rd, 2020
    • Network: IPTV
    • Location impacted: All IPTV Customers
    • Symptoms: TV service will be affected
    • Estimated time of repair: Completed
    • Reported on: Nov 30, 2020
    • Network: All of the Network
    • Location impacted: ON & QC
    • Symptoms: Slow speed
    • Estimated time of repair: Resolved
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