• Addresses & Business Hours
  • Language:EnglishFrançais简体中文
  • 647-5604448, 514-7001283, 613-2094100, 506-2672555
  • Location :ONQCNB
  • NETWORK STATUS

    If you are experiencing an issue that is not listed below, please reach out to us at 647-5604448, 514-7001283, 613-2094100, 506-2672555

    Please note that as Carry Telecom deals with multiple vendors and has limited visibility into their networks, we are not always able to provide an estimated time of repair and may not have much detail on the cause of these issues. Any information we do receive will be posted here.

    Current Unsolved Outages

    ALL Good !

    • Reported on: September 15, 2020
    • Network: IPTV
    • Location impacted: ON, QC
    • Symptoms: Internet is working but IPTV showing network error
    • Estimated time of repair: Solved
    • Reported on: August 14, 2020
    • Network: DSL internet through Bell
    • Location impacted: ON, QC
    • Symptoms: No internet or slow speed.
    • Estimated time of repair: The issue is resolved, please reset your modem to test connection.
    • Reported on: August 6, 2020
    • Network: All Network
    • Location impacted: ON, QC, NB
    • Symptoms: No or limited internet access
    • Estimated time of repair: Resolved
    • Reported on: July 15, 2020
    • Network: Cable Cogeco Network
    • Location impacted: Ontario
    • Symptoms: Some customers may experience slow speed issue
    • Estimated time of repair: Resolved
    • Reported on: July 8 2020
    • Network: Cable Internet through Cogeco
    • Location impacted: Burlington, ON and Niagara Falls, ON
    • Symptoms: No internet access. Please check https://www.cogeco.ca/en/support/outages for more update.
    • Estimated time of repair: Issue is resolved
    • Reported on: July 6, 2020
    • Network: Cable Cogeco Network
    • Location impacted: Ontario
    • Symptoms: Some customers may experience slow speed issue
    • Estimated time of repair: Resolved
    • Reported on: June 23, 2020
    • Network: Cable Internet through Cogeco
    • Location impacted: Hamilton, ON
    • Symptoms: No internet access. Please check https://www.cogeco.ca/en/support/outages for more update.
    • Estimated time of repair: Resolved
    • Reported on: June 18, 2020
    • Network: VoIP service
    • Location impacted: ON, QC, NB
    • Symptoms: Normal light pattern on phone adapter, but cannot make outgoing calls.
    • Estimated time of repair: Issue is resolved
    • Reported on: June 16, 2020
    • Network: Cable Rogers Network
    • Location impacted: NB
    • Symptoms: The internet access may be interrupted because of a hardware failure that is under investigation.
    • Estimated time of repair: No ETA. Rogers technicians are working to restore services as soon as possible.
    • Reported on: June 3, 2020
    • Network: Cable Internet through Cogeco
    • Location impacted: Oakville, ON
    • Symptoms: No internet access. Please check https://www.cogeco.ca/en/support/outages for more update.
    • Estimated time of repair: Resolved
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