• Addresses & Business Hours
  • Language:EnglishFrançais简体中文
  • 647-5604448, 514-7001283, 613-2094100, 506-2672555
  • Location :ONQCNB
  • NETWORK STATUS

    If you are experiencing an issue that is not listed below, please reach out to us at 647-5604448, 514-7001283, 613-2094100, 506-2672555

    Please note that as Carry Telecom deals with multiple vendors and has limited visibility into their networks, we are not always able to provide an estimated time of repair and may not have much detail on the cause of these issues. Any information we do receive will be posted here.

    Current Unsolved Outages

    ALL Good !

    • Reported on: Nov 30, 2020
    • Network: All of the Network
    • Location impacted: ON & QC
    • Symptoms: Slow speed
    • Estimated time of repair: Resolved
    • Reported on: November, 1st, 2020
    • Network: R-Cable Network
    • Location impacted: ON, NB
    • Symptoms: No internet
    • Estimated time of repair: Resolved
    • Reported on: October 23, 2020
    • Network: Videotron Cable Network
    • Location impacted: QC
    • Symptoms: Some customers may experience slow speed from 7PM to 11PM
    • Estimated time of repair: Resolved
    • Reported on: October 19, 2020
    • Network: DSL internet through Bell
    • Location impacted: ON
    • Symptoms: Normal light pattern on modem but limited internet access
    • Estimated time of repair: Resolved
    • Reported on: Oct 3, 2020
    • Network: Cable Network Through Videotron
    • Location impacted: QC
    • Symptoms: Normal light pattern on modem, but no or limited internet access
    • Estimated time of repair: Resolved
    • Reported on: September 19, 2020
    • Network: VoIP service
    • Location impacted: ON, QC, NB
    • Symptoms: Phone light is off on phone adapter. Phone service does not work while internet is working.
    • Estimated time of repair: Resolved
    • Reported on: September 15, 2020
    • Network: IPTV
    • Location impacted: ON, QC
    • Symptoms: Internet is working but IPTV showing network error
    • Estimated time of repair: Solved
    • Reported on: August 14, 2020
    • Network: DSL internet through Bell
    • Location impacted: ON, QC
    • Symptoms: No internet or slow speed.
    • Estimated time of repair: The issue is resolved, please reset your modem to test connection.
    • Reported on: August 6, 2020
    • Network: All Network
    • Location impacted: ON, QC, NB
    • Symptoms: No or limited internet access
    • Estimated time of repair: Resolved
    • Reported on: July 15, 2020
    • Network: Cable Cogeco Network
    • Location impacted: Ontario
    • Symptoms: Some customers may experience slow speed issue
    • Estimated time of repair: Resolved
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