• Addresses & Business Hours
  • Language:EnglishFrançais简体中文
  • 647-5604448, 514-7001283, 613-2094100, 506-2672555
  • Location :ONQCNB
  • NETWORK STATUS

    If you are experiencing an issue that is not listed below, please reach out to us at 647-5604448, 514-7001283, 613-2094100, 506-2672555

    Please note that as Carry Telecom deals with multiple vendors and has limited visibility into their networks, we are not always able to provide an estimated time of repair and may not have much detail on the cause of these issues. Any information we do receive will be posted here.

    Current Unsolved Outages

    ALL Good !

    • Reported on: January, 19, 2021
    • Network: Cable Internet through Rogers
    • Location impacted: ON
    • Symptoms: Normal light pattern on modem but limited internet access
    • Estimated time of repair: The issue is resolved.
    • Reported on: December 13, 2020
    • Network: Cable Internet through Rogers
    • Location impacted: ON
    • Symptoms: Some customers may experience routing issue to some sites, or slow speed issue.
    • Estimated time of repair: Resolved
    • Reported on: Dec 3rd, 2020
    • Network: IPTV
    • Location impacted: All IPTV Customers
    • Symptoms: TV service will be affected
    • Estimated time of repair: Completed
    • Reported on: Nov 30, 2020
    • Network: All of the Network
    • Location impacted: ON & QC
    • Symptoms: Slow speed
    • Estimated time of repair: Resolved
    • Reported on: November, 1st, 2020
    • Network: R-Cable Network
    • Location impacted: ON, NB
    • Symptoms: No internet
    • Estimated time of repair: Resolved
    • Reported on: October 23, 2020
    • Network: Videotron Cable Network
    • Location impacted: QC
    • Symptoms: Some customers may experience slow speed from 7PM to 11PM
    • Estimated time of repair: Resolved
    • Reported on: October 19, 2020
    • Network: DSL internet through Bell
    • Location impacted: ON
    • Symptoms: Normal light pattern on modem but limited internet access
    • Estimated time of repair: Resolved
    • Reported on: Oct 3, 2020
    • Network: Cable Network Through Videotron
    • Location impacted: QC
    • Symptoms: Normal light pattern on modem, but no or limited internet access
    • Estimated time of repair: Resolved
    • Reported on: September 19, 2020
    • Network: VoIP service
    • Location impacted: ON, QC, NB
    • Symptoms: Phone light is off on phone adapter. Phone service does not work while internet is working.
    • Estimated time of repair: Resolved
    • Reported on: September 15, 2020
    • Network: IPTV
    • Location impacted: ON, QC
    • Symptoms: Internet is working but IPTV showing network error
    • Estimated time of repair: Solved
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