• 地址 & 营业时间
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  • 647-5604448, 514-7001283, 613-2094100, 506-2672555
  • 位置:ONQCNB
  • 网络状态

    如果您遇到了非上述症状的其他网络问题,请联系我们的技术人员:647-5604448, 514-7001283, 613-2094100, 506-2672555

    由于Carry Telecom的网络线路租用Bell,Rogers,Cogeco 等服务商的线路,针对个别上层故障,出于权限的限制,我方不能及时解决或者提供全部的事故原因,只能尽可能及时有效地提供相关信息。 但是我们会在自己的技术范围内,提供最快捷高效的维护,最稳定高速的网络。感谢您的谅解。

    当前网络报修

    当前无故障信息

    • 报修时间: February, 19, 2020
    • 影响线路: DSL internet through Bell
    • 影响区域: ON
    • 故障特征: Some customers' internet access may be interrupted because of a group issue that is under investigation.
    • 预计修复时间: Issue has been resolved, please reboot your modem and test internet connection.
    • 报修时间: February, 17, 2020
    • 影响线路: VoIP Service
    • 影响区域: all VoIP services
    • 故障特征: Some of our VoIP users may be experiencing intermittent disruptions to their VoIP services due to a network issue in our upstream service provider.
    • 预计修复时间: Resolved
    • 报修时间: February, 13, 2020
    • 影响线路: 647-560-4448 phone number
    • 影响区域:
    • 故障特征: There is a problem that ROGERS/FIDO customers can't dial our 647 number. There is an internal problem with Rogers/Fido. We are waiting for their update. Our other numbers are working fine. Please reach us at 514-7001283, 613-2094100 or 506-2672555.
    • 预计修复时间: Rogers/Fido reported that the issue is resolved
    • 报修时间: January, 20, 2020
    • 影响线路: Rogers Cable Network
    • 影响区域: York mills, Toronto
    • 故障特征: Some customers in Ontario may experience a disruption to their internet and VOIP service.
    • 预计修复时间: Issue has been resolved, please reboot your modem and test internet connection.
    • 报修时间: December 31, 2019
    • 影响线路: DSL internet through Bell
    • 影响区域: ON, QC
    • 故障特征: There was a hardware failure in our datacenter that may cause interruption to some of our customers' internet access.
    • 预计修复时间: Issue has been resolved, please reboot your modem and test internet connection.
    • 报修时间: December 27, 2019
    • 影响线路: Videotron Cable Network
    • 影响区域: QC
    • 故障特征: Customers using Cable internet through Videotron may face interruption of internet access
    • 预计修复时间: Resolved
    • 报修时间: December 20, 2019
    • 影响线路: Cable Internet through Rogers
    • 影响区域: ON
    • 故障特征: Small percentage of customers are facing no internet issue due to a group issue in Rogers network. On modem, the @ light is flashing.
    • 预计修复时间: Resolved
    • 报修时间: November 28, 2019
    • 影响线路: Cable Internet through Rogers
    • 影响区域: NB
    • 故障特征: Normal light pattern on modem, but no internet access
    • 预计修复时间: Issue has been resolved
    • 报修时间: November 18, 2019
    • 影响线路: Videotron Cable Network
    • 影响区域: QC
    • 故障特征: Normal light pattern on modem, but no or limited internet access
    • 预计修复时间: Issue has been resolved, please reboot your modem to test internet connection.
    • 报修时间: Nov, 9, 2019
    • 影响线路: Bell FTTN Network
    • 影响区域: ON and QC
    • 故障特征: All lights on the modems are normal. Sync rate is normal. But no internet access.
    • 预计修复时间: Group issue is resolved, please reboot your modem and test the connection.
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