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  • 647-5604448, 514-7001283, 613-2094100, 506-2672555
  • 位置:ONQCNB
  • 网络状态

    如果您遇到了非上述症状的其他网络问题,请联系我们的技术人员:647-5604448, 514-7001283, 613-2094100, 506-2672555

    由于Carry Telecom的网络线路租用Bell,Rogers,Cogeco 等服务商的线路,针对个别上层故障,出于权限的限制,我方不能及时解决或者提供全部的事故原因,只能尽可能及时有效地提供相关信息。 但是我们会在自己的技术范围内,提供最快捷高效的维护,最稳定高速的网络。感谢您的谅解。

    当前网络报修

    当前无故障信息

    • 报修时间: May 28, 2020
    • 影响线路: DSL internet through Bell
    • 影响区域: ON, QC
    • 故障特征: Some customers may experience extreme slow speed issue (<1Mbps)
    • 预计修复时间: Issue has been resolved, please reboot your modem and test internet connection.
    • 报修时间: May 25, 2020
    • 影响线路: Cable Cogeco Network
    • 影响区域: Trenton, Hamilton and Belleville
    • 故障特征: No internet access. Please check https://www.cogeco.ca/en/support/outages for more update.
    • 预计修复时间: Resolved
    • 报修时间: May 4, 2020
    • 影响线路: Cable Internet through Cogeco
    • 影响区域: Oakville, ON
    • 故障特征: Upstream flashing, Downstream light off, no internet access. Please check https://www.cogeco.ca/en/support/outages for more update.
    • 预计修复时间: Resolved
    • 报修时间: April 20, 2020
    • 影响线路: Cable Cogeco Network
    • 影响区域: Ancaster, Amherstburg, Burlington, Dundus, Grimsby and Hamilton
    • 故障特征: Upstream flashing, Downstream light off, no internet access. Please check https://www.cogeco.ca/en/support/outages for more update.
    • 预计修复时间: Resolved
    • 报修时间: April 1, 2020
    • 影响线路: Cable Rogers Network
    • 影响区域: ON
    • 故障特征: update received at 6PM: Rogers Network outage FINAL update: Rogers Fibre crew will further work on-site to replace the broken fibre at midnight.
    • 预计修复时间: Resolved
    • 报修时间: March 22, 2020
    • 影响线路: All of the Network
    • 影响区域: ON & QC
    • 故障特征: As due to the coronavirus pandemic makes more people work from home and stream TV shows. Some customers may experience slow speed issue during the peak hour (8:30PM-10:30PM) because of the dramatic increase in usage consumption. Carrytel has sent several urgent upgrade requests to the Primary Providers like Bell, Rogers, Videotron and Cogeco. We are doing our best to upgrade our bandwidth, please be patient and allow us some time to finish the upgrade.
    • 预计修复时间: Resolved
    • 报修时间: March 17, 2020
    • 影响线路: Cable Network Through Videotron
    • 影响区域: QC
    • 故障特征: Normal light pattern on modem, but no or limited internet access
    • 预计修复时间: Issue has been resolved, please reboot your modem to test internet connection.
    • 报修时间: March 13, 2020
    • 影响线路: All of the Network
    • 影响区域: ON & QC
    • 故障特征: Some customers' internet access may be interrupted because of a group issue that is under investigation.
    • 预计修复时间: Resolved
    • 报修时间: March 12, 2020
    • 影响线路: Videotron Network
    • 影响区域: QC
    • 故障特征: Customers using Cable internet through Videotron may face interruption of internet access
    • 预计修复时间: Resolved
    • 报修时间: March, 3, 2020
    • 影响线路: Cable Internet through Rogers
    • 影响区域: ON
    • 故障特征: Normal light pattern on modem, but no or limited internet access
    • 预计修复时间: Issue has been resolved, please reboot your modem to test internet connection.
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