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网络状态汇报
  • 如果您遇到了非上述症状的其他网络问题,请联系我们的技术人员:647-5604448, 514-7001283, 613-2094100

    由于Carry Telecom的网络线路租用Bell,Rogers,Cogeco 等服务商的线路,针对个别上层故障,出于权限的限制,我方不能及时解决或者提供全部的事故原因,只能尽可能及时有效地提供相关信息。 但是我们会在自己的技术范围内,提供最快捷高效的维护,最稳定高速的网络。感谢您的谅解。

  • 当前网络报修
    * 当前无故障信息
  • 历史故障记录
    报修时间:
    Oct/30/2018 5:00pm
    影响线路:
    Cable Internet through Rogers
    影响区域:
    Toronto area
    故障特征:
    Some customers in the Toronto area may be experiencing a disruption to their internet services due to a fibre cut.
    预计修缮时间:
    The fiber cut issue has now been resolved.

    报修时间:
    Oct/29/2018 2:45pm
    影响线路:
    Call Center
    影响区域:
    Carrytel call center
    故障特征:
    No power for the call center
    预计修缮时间:
    30 minutes

    报修时间:
    Oct/22/2018 11:00 am
    影响线路:
    Cable Internet through Cogeco
    影响区域:
    Leamington and nearby area
    故障特征:
    Massive outage affecting Leamington and area, technicians are on site
    预计修缮时间:
    No ETA

    报修时间:
    Oct/17/2018 19:00
    影响线路:
    Cable Internet through Rogers
    影响区域:
    Greensborough Markham, ON L6B
    故障特征:
    Area issue affecting L6B postal area. Rogers Technician already started working on the issue, service restoration begun near 16th Ave/9th Lane.
    预计修缮时间:
    Issue marked as cleared

    报修时间:
    Sep. 21 6:00pm
    影响线路:
    Cable Internet through Rogers
    影响区域:
    Ottawa & surrounding area
    故障特征:
    Due to severe weather in the Ottawa & surrounding area, some customers may be experiencing an interruption to Internet & Home Phone services. Rogers technicians are assessing the area & services will be restored as quickly as possible. Thanks for your patience & stay safe.
    预计修缮时间:
    NO ETA

    报修时间:
    June 18 10:40am
    影响线路:
    Bell DSL Internect Service
    影响区域:
    Guelph,Kitchener,Cambridge
    故障特征:
    Modem light :DSL/broadband light solid on ,Internet light RED/OFF, no internet connection
    预计修缮时间:
    The group outage has been resloved. Please reboot your modem, and the connection will be restored

    报修时间:
    11PM Mar 26th,2018
    影响线路:
    Bell DSL Internect Service
    影响区域:
    Some of DSL user
    故障特征:
    DSL internet disconnect for every 5-10 minutes
    预计修缮时间:
    Issue Fixed when4:15pm Mar 27th,2018

    报修时间:
    March 23, 19:40 EST
    影响线路:
    Cable Internet through Rogers
    影响区域:
    All Cable Service installed on Mar 18/19/20/21/22 (Rogers service region), Service installed on/after Mar 23rd are not affected
    故障特征:
    Suggestion: Rogers has resolved the issue and reprovisioned impacted modems. Please have the modem rebooted.
    预计修缮时间:
    Under manual-handling by Rogers, ETA should be Early next week

    报修时间:
    March 03, 19:32 EST
    影响线路:
    Cogeco Network
    影响区域:
    Oakville, Milton, Brampton, Hamilton, St. Catherine
    故障特征:
    Connection Lost, upstream light indicators flashing
    预计修缮时间:
    no ETA

    报修时间:
    February 17, 2018 10:40AM
    影响线路:
    Bell FTTN Network
    影响区域:
    whole area
    故障特征:
    Sync with no connectivity
    预计修缮时间:
    Issue solved at 11:24AM (please restart your modem to test the connection again, thanks)

    报修时间:
    February 09, 2018
    影响线路:
    Cable Internet (area served by Rogers)
    影响区域:
    Customers with IP address 38.21.17.224 - 38.21.17.255 (including but not limited to)
    故障特征:
    Sync with no connectivity
    预计修缮时间:
    Repaired

    报修时间:
    January 30 – April 16, 2018
    影响线路:
    Cable Service (Rogers Area)
    影响区域:
    All Rogers Cable Customers
    故障特征:
    15-30 minutes 100% traffic loss between 2:00am and 6:00am (Rogers CMTSs operating systems maintenance)
    预计修缮时间:
    April 16, 2018

    报修时间:
    Jan 10 ,2018 0:30am
    影响线路:
    Bell FTTN Network
    影响区域:
    Whole Bell FTTN Network
    故障特征:
    small percentage customers can't get IP address
    预计修缮时间:
    Jan 10 ,2018 2:10am

    报修时间:
    2018-01-08
    影响线路:
    40% of Bell Fiber Customers and 100% of Cogeco Cable Customers
    影响区域:
    Whole Area
    故障特征:
    No Connection. Internet out of service
    预计修缮时间:
    Jan 8, 2018 23:59

    报修时间:
    Jan 02 12:31pm
    影响线路:
    Rogers Cable Service
    影响区域:
    Customer migration at the London PHUB
    故障特征:
    100% traffic loss, the work will be performed during the maintenance window between 12:00am mid-night and 6:00am on Jan 9th..
    预计修缮时间:
    Jan 9th, 2018

    报修时间:
    Dec 14 ,2017 7:00pm
    影响线路:
    Bell DSL Internect Service
    影响区域:
    Hamilton-Burlington-Oakville-West Mississauga
    故障特征:
    Wire Speed slower than 1m/s
    预计修缮时间:
    Issue Fixed when 8:10pm,Dec 14 ,2017

    报修时间:
    Nov 30, 2017 18:00
    影响线路:
    FTTN service (Bell dsl)
    影响区域:
    All area
    故障特征:
    Alll the lights are on with no connection. Backbone provider issue
    预计修缮时间:
    Nov 30, 2017, 18:30

    报修时间:
    Nov 28th 5:14pm
    影响线路:
    Rogers Cable Service
    影响区域:
    A small number of the customers currently served in London
    故障特征:
    100% traffic loss will be experienced during the maintenance window between 12:00am mid-night and 6:00am.
    预计修缮时间:
    November 28th – December 21st, 2017

    报修时间:
    November 4th, 10:21pm
    影响线路:
    Rogers Cable Service
    影响区域:
    All Rogers Cable Customers
    故障特征:
    Slow speed ,package loss
    预计修缮时间:
    November 4th, 10:37pm

    报修时间:
    October 24th 1:55pm
    影响线路:
    Rogers Cable Service
    影响区域:
    London - postal code: N0B, N4G, N5P, N7G
    故障特征:
    Due to server migration, from November 10th to December 1st, a small number of customers will experience 100% traffic loss during the maintenance window between 12 mid-night and 6am, the customer may be affected for upto 6 hours.
    预计修缮时间:
    November 10th to December 1st, 2017

    报修时间:
    October 22nd 5:23pm
    影响线路:
    Rogers Cable Service
    影响区域:
    across GTA
    故障特征:
    No internet after installation, UP/DOWN: Flashing, Online: Off
    预计修缮时间:
    before October 25th

    报修时间:
    Oct 16th 5:59 pm
    影响线路:
    Bell FTTN Network
    影响区域:
    GTA - known locations: M1B - M4J - M4K - M4L - M4M - M6L
    故障特征:
    Indicators normal, No internet access
    预计修缮时间:
    <48 hours

    报修时间:
    Aug 27 10:15pm
    影响线路:
    Bell FTTN Network
    影响区域:
    GTA
    故障特征:
    Scheduled maintenance for 5 minutes, Brief disconnection from Aug 28th 2:00 AM to Agu 28th 2:05 AM.
    预计修缮时间:
    Service will go back in 5 minutes

    报修时间:
    Aug 25 10:40am
    影响线路:
    Rogers Cable Service
    影响区域:
    GTA
    故障特征:
    Disconnection from Aug 25th 11:45 PM to Agu 26th 0:20 AM
    预计修缮时间:
    Maintenance window for 35 minutes. Server turned back in service right after.

    报修时间:
    Aug 24 10:40
    影响线路:
    Cogeco Cable
    影响区域:
    GTA
    故障特征:
    Disconnection from 1:00 AM to 1:45 AM
    预计修缮时间:
    Maintenance window for 45 minutes. Server turned back in service right after.

    报修时间:
    July 26 2:55pm
    影响线路:
    Rogers network, Bell network
    影响区域:
    all Rogers Cable and Bell FTTN network
    故障特征:
    out of the internet
    预计修缮时间:
    The issue was resolved at 3:07PM, July 26

    报修时间:
    July 25 4:34pm
    影响线路:
    Rogers Cable Service
    影响区域:
    Kitchener: address' postcode starts with N0B · N1E · N1H · N1P · N1R · N1S · N1T · N2V · N3A · N3C · N3E · N3H · N3P
    故障特征:
    From August 9th to October 19, during the maintenance window between 12 mid-night and 6 am,user will experience 100% traffic loss.The affected customers are expected to be impacted for up to 60 minutes.
    预计修缮时间:
    August 9 – October 19, 2017

    报修时间:
    2017/07/11/23:36
    影响线路:
    Rogers Cable Internet Service
    影响区域:
    All GTA
    故障特征:
    Slow speed ,package loss
    预计修缮时间:
    From 11:12pm to 11:30pm

    报修时间:
    06/08/2017 2:00 PM
    影响线路:
    Bell FTTN Network
    影响区域:
    GTA
    故障特征:
    Downladoing Speed slower than 15m/s
    预计修缮时间:
    Repaired