• 地址 & 营业时间
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  • 647-5604448, 514-7001283, 613-2094100, 506-2672555
  • 位置:ONQCNB
  • 网络状态

    如果您遇到了非上述症状的其他网络问题,请联系我们的技术人员:647-5604448, 514-7001283, 613-2094100, 506-2672555

    由于Carry Telecom的网络线路租用Bell,Rogers,Cogeco 等服务商的线路,针对个别上层故障,出于权限的限制,我方不能及时解决或者提供全部的事故原因,只能尽可能及时有效地提供相关信息。 但是我们会在自己的技术范围内,提供最快捷高效的维护,最稳定高速的网络。感谢您的谅解。

    当前网络报修

    当前无故障信息

    • 报修时间: April, 21, 2021
    • 影响线路: IPTV
    • 影响区域: ON, QC
    • 故障特征: All of our IPTV customers are experiencing interruption of IPTV service.
    • 预计修复时间: The issue is resolved, IPTV service is restored.
    • 报修时间: April 13, 2021
    • 影响线路: Cogeco
    • 影响区域: ON
    • 故障特征: Some customers may experience slow speed issue.
    • 预计修复时间: The issue is resolved.
    • 报修时间: March 14th, 2021
    • 影响线路: IPTV
    • 影响区域: ON, QC
    • 故障特征: TV service may be interrupted for some of our customers
    • 预计修复时间: The issue is resolved.
    • 报修时间: March 6th, 2021
    • 影响线路: VoIP service
    • 影响区域: ON, QC, NB
    • 故障特征: There is a voice message stating that phone is not registered
    • 预计修复时间: The VoIP issue is resolved, all clients are registering, should be reconnected within an hour.
    • 报修时间: February, 10, 2021
    • 影响线路: Cable Internet through Videotron
    • 影响区域: QC
    • 故障特征: Normal light pattern on modem but limited internet access
    • 预计修复时间: Issue has been resolved, please reboot your modem and test internet connection.
    • 报修时间: January, 28, 2021
    • 影响线路: Cable Internet through Rogers
    • 影响区域: ON
    • 故障特征: Normal light pattern on modem but no VoIP service
    • 预计修复时间: All service is restored.
    • 报修时间: January, 19, 2021
    • 影响线路: Cable Internet through Rogers
    • 影响区域: ON
    • 故障特征: Normal light pattern on modem but limited internet access
    • 预计修复时间: The issue is resolved.
    • 报修时间: December 13, 2020
    • 影响线路: Cable Internet through Rogers
    • 影响区域: ON
    • 故障特征: Some customers may experience routing issue to some sites, or slow speed issue.
    • 预计修复时间: Resolved
    • 报修时间: Dec 3rd, 2020
    • 影响线路: IPTV
    • 影响区域: All IPTV Customers
    • 故障特征: TV service will be affected
    • 预计修复时间: Completed
    • 报修时间: Nov 30, 2020
    • 影响线路: All of the Network
    • 影响区域: ON & QC
    • 故障特征: Slow speed
    • 预计修复时间: Resolved
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